How to reset password?

To reset your password for the parent email account,

please follow the steps below:

  1. Go to the password recovery page: (edvi)

  2. Enter your email address (abc@gmail.com)

  3. Click on “Send OTP”

  4. Check your email (abc@gmail.com )for the OTP (One-Time Password) and enter it on the recovery page

  5. Set a new password for your account

  6. After resetting your password, go to the login page: (edvi)

  7. Click on login using email

  8. Enter your email

  9. Click on “Next”

  10. Enter your new password

  11. Click on “Sign In”

For a visual walkthrough, please refer to the attached video.